Refund Policy

 

Effective Date: 1st August 2024

At Velox Learning, we are committed to providing high-quality training and education services that lead to successful career outcomes. This Refund Policy outlines the conditions under which refunds are issued and the process for requesting a refund.

  1. Eligibility for Refunds:

  • Course Fees: Refunds are available for course fees paid for our training programs under specific conditions.

  1. Conditions for Refunds:

  • Full Course Fee Refund: A full refund of the course fees is available only if a participant is unable to secure a job after successfully completing the entire program, including the on-the-job training phase. To qualify for a refund under this condition, participants must:
  • Complete all assigned coursework and projects.
  • Attend all required sessions and mentorship meetings.
  • Actively participate in job placement activities provided by Velox Learning.

  1. How to Request a Refund:

  • Request Process: To request a refund, please contact us via email or phone with your request, including your full name, course name, and reason for the refund.
  • Contact Information:
    • Email: Veloxlearning@evoluz.tech
    • Phone: 9910549515
  • Review and Approval: Refund requests are reviewed and processed within 14 business days. We will notify you of the status of your refund request via email.

  1. Refund Method:

  • Original Payment Method: Refunds are issued in your bank account. If you paid by credit card, UPI or any other method, the refund will be credited to your bank account only. If you paid by bank transfer, the refund will be sent to the same bank account.
  • Processing Time: Once approved, refunds are processed within 7-10 business days. It may take additional time for the refund to appear in your account, depending on your bank or credit card provider.

  1. Changes to This Refund Policy:

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. You are advised to review this Refund Policy periodically for any changes.